I moved my belongings into this unit on June 1st, June 3rd my unit was broken into. They did not even bother to call me, I found a tag on my unit to call them, I did so and they told me what had happened about being broken into. I contacted the police department and filed a report. Please don't rely on the "video" surveillance for reassurance that your belongings will be safe, Mr. McBride was unable to provide any to the detectives in my case. As he stated, they are only pointed at the dumpster. I explained that I did not feel my stuff was safe and that I will be moving immediately. Mr McBride stated that he understands and it would not be a problem. I had everything removed within 2 days following the break in. I attempted to contact them SEVERAL times . I had left messages and had even gone there several times to make sure he know my unit was empty, he's never at the office. They still haven't returned any calls, and they are still attempting to bill me for storage after my unit was empty. As a month to month term, he is violating his own contract as well. Contact Tomball PD for verification of reports. Apparently this happens here quite frequently. Bad business practices.
This place is great and Mr. McBride is a very nice person.
Tomball Self Storage is a US Storage based in Tomball, Texas. Tomball Self Storage is located at 203 E Main St, Tomball, TX 77375, USA.
Please contact with Tomball Self Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Tomball Self Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.